Terms & Conditions

Products purchased on this website are intended to be used and installed by network managers, administrators, and technicians who are responsible for managing and installing equipment in business, enterprise and/or service provider environments. Knowledge of SAN/storage, server, networking technologies, or more is assumed. Disk Drive Finder is not responsible for delays, interruption of service, loss of business, loss or damage due to insufficient knowledge of installation and operation by the Customer.

Duties, Taxes & Fees

International customers (customers shipping outside of the United States) are responsible for all duties and taxes applicable to the import of goods being shipped to their country. All International shipments shipped via FedEx are setup to bill all duties, taxes and fees to the recipient. FedEx will hold all shipments until these fees are paid to FedEx by the recipient/customer.

Disk Drive Finder is not responsible for delays, interruption of service, loss of business, loss or damage due to untimely shipments due to customs procedures or non-payment of all duties and taxes.

If a shipment is returned for non-payment of duties, taxes or fees, the original shipping fees, return shipping fees, and any duties, taxes, fees paid by Disk Drive Finder on behalf of the customer will be deducted from the refund, along with a 25% restocking fee.

Disk Drive Finder reserves the right to refuse shipment to any country due to legal or financial concerns.

Limitation of Liability

In all circumstances Disk Drive Finders’ maximum liability is limited to the purchase price of the products sold. Disk Drive Finder shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products it sells which exceeds this liability limit. Disk Drive Finder shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not Disk Drive Finder has been made aware of the possibility of such claims or damages.


An order is not binding upon Disk Drive Finder until it is accepted; Disk Drive Finder must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or by some other method prearranged with Disk Drive Finder. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Shipping Charges

Your total cost for purchase of any product will include the shipping and handling charges shown on your Disk Drive Finder invoice. However, your original shipping fees are non-refundable in the case of a warranty claim or in the event of a return. Those fees are paid for the services provided by and to the original carrier, and will not be refunded to you.

Governing Law and Jurisdiction

Any dispute arising out of or related to these Terms and Conditions or the sales transaction between Disk Drive Finder and Customer shall be governed by the laws of the State of Minnesota, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. Disk Drive Finder and Customer consent to the exclusive jurisdiction and the exclusive venue of the State Courts of the State of Minnesota, Carver County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agrees not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against Disk Drive Finder that is more than one year after the date of the applicable invoice.


If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Minnesota law.


The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party’s right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Warranty, Returns & Support

All products shipped and sold by Disk Drive Finder come with a minimum 30 day warranty.

As the used IT equipment market fluctuates, so do our prices. We cannot issue refunds or take returns due to price changes, sales, promotions, etc.

Support by Disk Drive Finder is limited to products purchased through Disk Drive Finder, and only the functionality of that specific unit – not how it functions in conjunction with the rest of the system. All products sold by Disk Drive Finder are fully-tested using industry standard techniques.


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